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Salesforce Health Cloud: CRM beats out EMR

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Google tried and quit. Microsoft and IBM have been working on technology to run these systems, but still with an old school EMR mentality. Salesforce is betting in one advantage that they are well known for, reporting. So its not only tying information from the patient and caregivers, but it is reporting the progress of any specific treatment, doctor and or facility. And with Affordable Care Act (ACA) outcomes-based reimbursements, it will all be about reporting. Salesforce Health Cloud is a cloud-based, patient relationship management solution that builds on the strength of salesforce.com. It helps providers build stronger, 1-to-1 relationships; make smarter care decisions; [&hellip

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