Work the Way You Live
We need a better way
How engaged are employees today? The news isn’t great. Only 13% are engaged in their jobs, according to Gallup’s 2013 “State of the Global Workplace” survey of more than 150,000 employees.4 24% are “actively disengaged”—which Gallup defines as dissatisfied and unproductive. Gallup’s research shows that companies with high levels of employee engagement outperform those with low engagement in many different ways. Those companies enjoy 10% higher customer ratings, 21% more productivity and (the bottom line) 22% more profitability.
51% of employees say they’re
dissatisfied with their enterprise
IT department and 44% are
dissatisfied with the devices and
software provided by their employer.
Five principles of work the way you live
Given all these changes, we believe there are five simple principles that guide the “work the way you live” mindset:
Put employees first. Your work tools should be as easy and intuitive to use as today’s consumer apps. Those apps are so easy to use and intuitive that we’ve come to expect that simplicity as the norm. Why should people be forced to use tools at work that they’d uninstall from their own phones at home? Work tools should be designed with user experience foremost in mind: fast, simple and easy to use. No extraneous features to burden users; complexity is hidden. No training required.
Enable work from anywhere. Newer technology give workers the freedom to work anywhere, anytime, on any device.
Make work satisfying. The phenomenal global embrace of social media shows that people want to be connected. Make it easier for your people to connect, collaborate and share with co-workers. Make it simple to find and access information that’s relevant to their job.
Remove barriers to productivity. Modern web apps have helped consumers make remarkable leaps in personal productivity. Think of how easy it is today to find movie times, a weather forecast or the directions to a friend’s house. Having all that information in the palms of our hands is invaluable. But in many work environments, barriers to both individual and team productivity remain: out-of-date tools that limit how people can work together, information that sits in silos instead of being shared and endless meetings and email threads instead of real-time collaboration. Let’s remove those barriers.
Attract and keep digital natives. Digital natives are your future workers. This is the generation that grew up fully immersed in the digital world, and they’re already one-third of the American labor force. As with any group of workers, digital natives seek jobs that are meaningful and rewarding, ones that provide opportunities to grow and advance. But digital natives also have expectations of the workplace experience and technology that are conditioned by their longtime use of consumer web services, mobile apps and social media. They presume their work environment will be open and transparent. And they expect their work experience to be connected, collaborative and team-oriented.